Ans. The word ‘communication’ comes from the Latin word commūnicāre, meaning ‘to share’. It is a process of sending and receiving information through different methods like verbal, non-verbal etc.
Q2. Mention the three important parts of communication.
Ans. Verbal communication depends on written or spoken words, sometimes the meanings can be confusing and difficult to understand if the right words are not used.
Q12. What do you mean by Non-Verbal Communication?
Ans. Gestures include body movements that express an idea or meaning. For example, raising a hand in class to ask a question and biting nails when nervous.
Q15. What does the following body postures represents in reference to non verbal communication?
Ans. Visual Communication involves interchanging messages only through images or pictures and therefore, we do not need to know any particular language for understanding it.
Q18. What does the following symbols (A to F) represent in visual communication?
Ans. Feedback is an important part of the communication cycle. For effective communication, it is important that the sender receives an acknowledgement from the receiver about getting the message. In other words a sender sends information, the receiver provides feedback on the received message.
Q20. Mention the names of three types of feedback.
Ans. Physical barrier is the environmental and natural condition that act as a barrier in communication. Due to physical barrier not being able to see gestures, posture and general body language make the communication less effective.
Q26. What are the linguistic barriers to communication?
Ans. The inability to communicate using a language is known as language barrier to communication. Language barriers are the most common communication barriers, which cause misunderstandings between people.
Q27. What are interpersonal barriers in communication?
Ans. Barriers to interpersonal communication occur when the sender’s message is received differently from how it was intended. It is also very difficult to communicate with someone who is not willing to talk or express their feelings and views.
Ans. Cultural barriers is when people of different cultures are unable to understand each other’s customs, resulting in inconveniences and difficulties.
Q29. What are the ways to overcome barriers to effective communication?
Q33. Ananya knows that all sentences begin with capital letters. She also known that there are certain other points in a sentence where we should use capital letters. Which rule help her to use capital letters correctly?
Ans. Punctuation such as full stop, comma, question mark, exclamation mark and apostrophe are used in communication to separate parts of a sentence for better clarity of message.
Ans. Sentences where the subject does an action are known to be in the Active sentence, whereas sentences in which the subject receives an action are known to be in the Passive sentence.
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